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Privacy Policy


Company: WaD Lab, S.A. Registered Office: Rua João Mendonça, n.º 5050, 4464-503 Senhora da Hora. Share Capital: 50.000€ Fiscal and Commercial Registry Number: 516410393 Contact:


The General Data Protection Regulation (Regulation (UE) 2016/679 of the European Parliament and of the Council, of 27 April 2016, hereinafter “GDPR”) ensures the protection of natural persons with regard to the processing of personal data. WaD Lab, S.A., hereinafter Memoraball, respects the privacy of the users of and is committed to protect your personal information. At Memoraball we perform the processing of the Client’s personal data when he/she makes a purchase or creates an account. The Client’s personal data processing within the online account has the purpose of enabling the Client to access its purchase history data. Within each specific purchase, Memoraball processes the data regarding the transactions in the performance of the sales contract for acquiring the products that Memoraball makes available at the Memoraball site or in order to take steps at the request of the Client (data subject) prior to entering into the contract. This includes billing, delivery, payment and returns. Audits may also be conducted in order to safeguard the interests of Memoraball to ensure information technology security, fraud detection or the answer to official authorities’ notifications. During website navigation at the Memoraball Site, Memoraball  may access and proceed with the storage of information regarding the navigation, as set forth in the cookies policy available here.


The personal data that we process through this page will only be used for the following purposes: Purpose Customer Management Examples For us to send you the online purchases to your address. To inform you about the state of your delivery. For processing and communication regarding doubts, returns or complaints.


Memoraball will store personal data only during the period of time strictly needed for management of the purchase contract during a period of 2 years. Memoraball will also store personal data related with the transactions made by the Client at the Memoraball site for the period of time provided in the applicable law, namely within the fiscal obligations. At the end of the storage periods, Memoraball will delete the Client’s personal data. When the Client cancels its online purchase or removes its consent, the data will be deleted by Memoraball within one month after the client expresses that intention of cancelling it. In such case, Memoraball will only maintain the transactions’data for fiscal purposes, during the time periodset forth in the Law.


Memoraball transmits its Clients personal data to the fiscal authority (Autoridade Tributária) and other entities that have the need to receive them due to legal obligations. Within the management of client’s data, the collected personal data will be transmitted to processors that are companies supporting the performance of the services, as well as transport companies, with the sole and exclusive purpose of executing and performing the services or products bought by the customer. Your personal data may also be communicated, in compliance of the law, to entities of the State, such as the fiscal authority (Autoridade Tributária). Regarding the Memoraball site, the herein above referred processors may be established or have as acting country a third country outside the European Union. The transfer of personal data to third countries, where applicable, is needed to the performance of the contract between the data subject and the data controller or to take steps at the request of the data subject prior to entering into the contract. The processors provided warranties of compliance with the applicable rules regarding personal data, namely the Privacy Shield.


The Client has the following rights regarding the protection of personal data: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, right to object and right not be subject to an automated individual decision-making, which may be exercised in accordance with the set forth in the applicable law and regulation. To exercise any of its rights, the Client must use the following email address: If needed, the data subject may, also, lodge a complaint with the competent supervisory authority (Comissão Nacional de Proteção de Dados – CNPD).

Cookies Policy

By accepting the cookies policy of Memoraball you should have in consideration that the usage of cookies enables the presentation of services and offers, tailored to your interests. You may change your cookies definitions at any time. What are cookies? Cookies are small text files sent to your computer or mobile device when you visit websites. Cookies help websites to storage and recover information about your browsing habits in order to personalize the navigation in accordance with your preferences. What are the implications of not authorizing the use of cookies? If you prefer not to allow cookies, you have the possibility of disabling cookies in the internet navigator (browser) that you use, but you should take into account that it may prevent some Web pages to be presented correctly. How can I manage cookies? All navigation browsers allow the user to accept, refuse or delete cookies through the selection of advanced definitions of the navigator. It is possible to configure cookies at menu “options” or “preferences”. Take, however, into account that deactivating cookies may prevent some web services to work correctly, which may affect partial or totally your site navigation.


Session cookies: are temporary cookies that remain stored in the navigator cookies storage until you abandon the web page, which means that it does not maintain any register at the hard drive of the user. The information collected by these cookies is used to analyse traffic patterns of the website. Ultimately, it allows us to improve the site’s content and enhance its usability. Analysis cookies: are those processed by us or third parties, that allow us to quantify the number of users and measure and analyse statistically how the users use the offered service. We examine your navigation on our site, with the objective of improving the supply of products or services that we make available to you. Marketing cookies: are those processed by us or third parties, that allow us to manage in the most effective way the offer of existing marketing spaces of the site, enabling us to analyse your navigation habits and show you the advertising related to your navigation profile.